At Hayatii Gold, each piece is carefully handcrafted with precision and care. Due to the nature of fine jewelry and the made-to-order process, all sales are considered final.

Returns:

We do not accept returns or offer refunds on any purchases, including custom, made-to-order, or ready-to-ship items.

Exchanges:

Exchanges may be considered on a case-by-case basis for non-custom, unworn, and undamaged pieces. Exchange requests must be submitted within 7 days of delivery. The piece must be returned in its original condition and packaging. Customers are responsible for all shipping costs related to exchanges.

Custom & Made-to-Order Pieces:

All custom and made-to-order pieces are final sale and not eligible for return or exchange.

Repairs & Adjustments:

If your jewelry requires repair or resizing, please contact us directly. We offer repair services on Hayatii Gold pieces to ensure they are cared for with the same attention and craftsmanship with which they were created.

Each Hayatii Gold piece is created with great care and attention to ensure your complete satisfaction. Please feel free to reach out prior to your purchase if you have any questions — I am always here to assist you personally.